You must set up your connection and an email client before you can use email. However, email is received in your mailbox even when you are not connected, and ready for download once you connect.

After you sign on, you can use your email software to send or receive email. You typically can check your mail by clicking an icon on the toolbar or selecting a menu option, depending on the software. You may find that a message is so large that your email program cannot download it; or, it may take a very long time to download depending on your connection speed. This is usually because there is a very large attached file. This large message prevents messages received after it from being downloaded. If you find that you cannot download a message, call technical support and ask them to delete the problematic file.