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Troubleshooting Outlook 2000
Lost address book after upgrading

If you lost your stored email addresses after upgrading from Microsoft Outlook 97 or 98 to Outlook 2000, your Personal Address Book (PAB) was not converted. To import the PAB into the Outlook Contact folder, follow these steps:

  1. Click File, Import and Export.
  2. Click Import from another program or file.
  3. Click Next.
  4. Select Personal Address Book.
  5. Click Next.
  6. Type the path and file name of the PAB in the File To Import box.
    To locate your PAB, click Start, point to Find, and click Files or Folders. Check the Include Subfolders box, and type *.pab in the Named box. Click Find Now.
  7. Click Next.
  8. Click Finish.

Related web sites
Troubleshooting Outlook 2000, Overview
Microsoft Support
Outlook troubleshooting by Devx