EZ Site FAQ
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E-Shop

Adding an Online Store (eShop)
The eShop is a means of creating an online store to manage and organize products into categories. It also provides a means of managing orders that are placed on the web site. The eShop is comprised of two parts: the list of product categories and the list of uncategorized products. To add an online store to the web site, on the Pages option, select the option for the eShop in the Special Pages area, and click on the button containing the Forward arrow to add the eShop option to the Site Structure area. To setup the eShop in the web site, on the Edit option, select the option for the eShop in the Site Map.

  • Manage the Online Store Content - eShop product content is available providing information about the product. The following tabs are available: Products, Categories, Payment Systems, Notifications, Settings, and Orders.

    Products: The Products tab provides information that is available relating to the products. The "P" field provides a means to preview an object if there is an image available. The Name field provides the name of the product, and the Price field provides the price of the product.

    Add a Product: To add a new product, select the Add New Product option. On the Main Properties tab, enter the product name and price. On the Image tab, click Browse to locate the image and Upload to upload the image. On the Brief Description tab, enter a brief description of the product, and on the Full Description tab, enter a full description of the product. On the Categories tab, select the categories that the product will be added too. After the appropriate fields are completed, click OK.

    Edit a Product: To edit a product, select the product to be edited, and click the Edit option. On the Main Properties, Image, Brief Description, Full Description and Categories tabs, make the appropriate modifications and click OK.

    Remove a Product: To remove a product, select the product to be removed, and click on the Remove Selected option. Click OK after the prompt to permanently remove the product.

  • Categories - The Categories tab provides a means of organizing product information into categories that allow simple management of the available products. The "P" field provides a means to preview and object if there is any image available in the category. The Name field provides the name of the category, and the Number field provides the number of products in the category.

    Add a Category: To add a new category, select the Add New Category option. On the Main Properties tab, enter the category Name, on the Image tab, click Browse to locate the image and Upload to upload the category image. On the Description tab, enter a description of the category. After the appropriate fields are completed, click OK.

    Edit a Category: To edit a category, select the category to be edited, and click the Edit option. On the Main Properties, for the Name, Image and Description tabs, make the appropriate modifications and click OK.

    Change the Order of Categories in the Category List: To change the order of the categories in a category list, select the red upward arrow icon next to a category if a category can be moved up the Categories list. If the category can be moved down, select the blue downward arrow icon next to the category name.

    Remove a Category: To remove a category, select the category to be removed, and click on the Remove Selected option. Click OK after the prompt to permanently remove the category.

  • Payment Settings - The Payment Systems tab provides a means of being able to configure payment settings to be used by visitors of the eShop. The Selected currency field provides means to preview the currency that is being used in the eShop, and the Payment Systems field provides the supported payment systems for the currency being used.

    Select the Currency for the eShop: To select the currency for the eShop, select the Change Currency Setting option and select the currency from the Currency drop down menu. Enter the symbol of the selected currency into the Symbol on the left field or Symbol on the right field where applicable. Enter the decimal point to be used with prices into the Decimal point field. After the appropriate fields are completed, click OK.

    Activate and Deactivate Payment Systems: Payment systems available for the selected currency are characterized by their status. The Payment System can be either activated, or deactivated, and the payment system status is displayed in the S column of Payment systems list on the Currency and Payment Systems tab. A green circle containing a check appears when a payment system is activated, and a red circle containing an exclamation point appears when a system is deactivated. To activate a payment system, select the payment system to be activated and click on the Activate option. To deactivate a payment system, select the payment system to be deactivated and click on the Deactivate option.

    Customizing Payment System: Customizing payment systems allows specification of personal details to be used by the payment systems. Checks/Money Orders and Paypal are the current available payment systems.

    Checks/Money Orders: To customize the checks/money orders payment system, select the Edit option next to the Checks/Money Order payment system option. In the Make paypal to field, enter the name of the person to whom the money should be sent, and in the Send to address field, enter the address where the money should be sent. After the appropriate fields are completed, click OK.

    Paypal: To customize the Paypal payment system, select the Edit option next to the Paypal system option. In the Paypal Account (e-mail) field, enter the e-mail address that is used to log into the Paypal service. After the appropriate fields are completed, click OK.

 

  • Notifications - The Notifications tab provides a means of being able to customize the order confirmation e-mails that are sent out to customers. In the E-mail, enter the e-mail address to be displayed from which the notifications will be sent. In the Subject field, enter the subject of the notification e-mail, and in the Message field, enter the text to be contained in the notification e-mail. The editing tools can be used to customize the web site. After the appropriate fields are completed, click OK.

  • Settings - The Settings tab provides a means of being able to configure the specified settings in the eShop. In the Number of columns in the Categories List field, enter the number of columns to be displayed in the Categories List. In the Number of products per page field, enter the maximum number of products which can be displayed per page.
  • Orders - The Orders tab provides a means of being able to view the orders that have been placed in the Order List and allows viewing of the orders in the eShop. The Id field provides the order number, and the Creation date field provides the date and time when the order was placed. The Last updated field provides the date and time of the most recent changes made to the order, and the Status field provides the status of the order. There are currently seven statuses for orders which include the following:

1) New: New status is used for new unpaid orders. This order status is assigned to an order, when you don't have any activated payment systems in the eShop. It is also used if the product is paid through a payment system which is unable to notify you about the payment.

2) Paid: Paid status is used for new paid orders. The status is assigned to an order upon receiving the payment notification from a payment system.

3) Processed: Processed status is used for orders being processed at the time.

4) Backorder: Backorder status is used for deferred orders.

5) Completed: Completed status is used for orders which have been completed and delivered to the customers.

6) Canceled: Canceled status is used for order canceled by the customers.

7) Failed: Failed status is used for orders which cannot be processed for some reason and are considered failed.

The Currency field provides the type of currency used for the order, and the Total field provides the total price of your order.

  • View Order Information - To view the order information, select the order to be viewed and click the Edit option. The following tabs are available: Content, Contact Info and Comment.

Content: This option provides the order status, the content of the order including the products, quanity ordered, product name, the price of one item, and the total for the order.

Contact Info: This option provides the date when the order was placed, the date of the most recent order modification, the name of the customer who placed the order, the customer's e-mail address, the customer's phone number, the customer's company name, and the customer's address.

Comment: This option provides an area to view comments relating to the order.

  • Edit Order Information - There are two options available to edit order information: changing the order status and adding/editing a comment on the order. To change the status of an order, select the order to be edited, and click the Edit option. Select the status for the order on the Content, and after the appropriate option has been selected, click OK. To add/edit a comment, select the order to be added/edited, and click the Edit option. Enter a comment on the Comment tab, and after the appropriate information has been entered, click OK.

    Remove an Order: To remove and order, select the order to be removed and click on the Remove selected option. Click OK after the prompt to permanently remove the order.

    Edit a Reply: To edit a reply, select the reply to be edited, and click the Edit option. Edit the text to be contained in the reply, and click OK.

    Remove a Reply: To remove a reply, select the reply to be removed, and click on the Remove Selected option. Click OK after the prompt to permanently remove the reply.

    Remove a Topic: To remove a topic, select the topic to be removed, and click on the Remove Selected option. Click OK after the prompt to permanently remove the topic.

 
E-Shop

Add a Store

Manage Content

Categories

Payment Settings

Notifications

Settings

Orders

View Order
Information

Edit Order
Information

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